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We are looking for a team player, a quick learner who likes to think outside the box and is a motivated multi-tasker to join our team as a Customer Support Escalation Specialist.

Responsibilities:
Be the point of contact for escalated customers, including customers who have filed legal complaints or taken other external actions requiring extensive support.
Assist management in investigating, researching, and addressing escalated complaints.
Provide a thorough explanation of the situation, including recommended solutions.
Provide comprehensive information regarding the products and services offered by Papaya.
Work closely with other departments to solve our players' issues.

As a Senior React Native Developer, you will be at the forefront of shaping our product's mobile experience, bridging the gap between technology and user experience, and helping to bring our vision to life.

This is a unique chance for an experienced React Native developer to not only drive the technical direction but also to set the standards for mobile development within our organization. The ideal candidate is not only a proficient developer but also someone who thrives in media-heavy domains such as streaming and gaming.

Responsibilities:
Lead the development of mobile applications using React Native, ensuring high-quality, performant software.
Collaborate closely with the Art Director and other team members to implement the artistic vision seamlessly into the mobile application.
Architect, build, and maintain efficient, reusable, and reliable React Native code.
Participate in code reviews, identify areas for improvement, and mentor junior developers as the mobile team grows.
Stay updated with React Native and mobile development best practices, trends, and emerging technologies.
Implement responsive designs and ensure a pixel-perfect, visually appealing mobile experience.
Troubleshoot and debug issues, optimize performance, and ensure the mobile app's robustness.

As a Senior Affiliate & Growth Manager, you will be responsible for developing and executing strategies to drive customer acquisition and revenue growth through affiliate marketing channels. You will collaborate with internal teams and external partners to identify and onboard new affiliates, optimize campaigns, and maximize performance.

Responsibilities:
Actively searching for - and acquiring - new Affiliate partners to expand the affiliate network.
Monitor affiliate performance and optimize campaigns to ensure maximum ROI.
Build and maintain strong relationships with affiliates, providing them with the support and resources needed to drive results.
Maintain personal networks by participating in conferences and industry events, to represent Papaya and seek new opportunities.
Track and analyze affiliate performance metrics to measure campaigns' effectiveness and continuously optimize deals /campaigns.
Manage the affiliate marketing budget to achieve desired results within allocated resources.
Conduct regular audits of affiliate sites to ensure quality and respect for the guidelines.
Follow any legal changes/ requirements and make sure all Affiliate partners are compliant.

We are looking for a sharp and passionate Finance Operations Manager to join our top-notch finance team.

This position plans, organizes and directs operational activities and strategic direction of our systems and tools from selection to adoption. You will be responsible for:

Responsibilities:
Lead projects related to finance system implementations, improvements and new processes.
Identify automation opportunities within finance processes.
Once the need is identified - find a suitable system - through collaboration with procurement and IT + be responsible for its implementation.
Provide support and oversee upgrades of existing systems and the integration of new features.
Identify opportunities for system improvements, efficiency gains, and user experience enhancements.
Act as the intermediary between the finance and other departments, ensuring effective communication and collaboration.
Conduct training sessions to improve user understanding and use of finance tools.
Internal control - identify risks and design controls accordingly.

We are launching a new game-changing initiative, and we're seeking a skilled and visionary Senior .NET Core Developer to be the first member of the core team. This role is highly significant, as this project is in its infancy, and therefore, whoever takes part in it will have the opportunity to shape and influence its foundation.

Responsibilities:
Design and build a high-scale backend platform.
Lead end-to-end solutions from requirements to production with a design that decreases the time-to-market.
Write high-quality and performant code following industry best practices and standards.
Experiment with new technologies, tools, and 3rd party frameworks. Utilize them to deliver state-of-the-art tech.
Tech stack: AWS, Kubernetes, .NET Core, C#, Redis, MongoDB

Were looking for a Senior Backend Engineer eager to become one of our pioneering core team members and establish themselves as a significant building block of our products and company at this critical point in time before we reach greater heights.

Responsibilities:
Build a high-scale backend platform for millions of users.
Lead end-to-end solutions from requirements to production with a design that decreases the time-to-market.
Write high-quality and performant code following industry best practices and standards.
Experiment with new technologies, tools, and 3rd party frameworks. Utilize them to deliver state-of-the-art tech.
Mentor new members of the team.
Tech stack: AWS, Kubernetes, NodeJs, Typescript, Redis, MySQL.

We are looking for a passionate Game Economy Manager to join our fast-growing Product Analytics Team. Using your analytical skills, your mission will be to balance and tune all the economic aspects of our games.

Responsibilities:
Monitor and tune the economic of resources & currencies using data analysis and simulations.
Define guidelines of resources management (inbound & outbound) across company departments to control & optimize economy inflation.
Design the user path & features from economic aspects.
Plan & analyze complex A/B tests to optimize new and existing features.
Be an essential part of the thinking & decision-making process for the company roadmap.

As an Ad Monetization Specialist, you will play a crucial role in striking the perfect balance between maximizing ad revenue and enhancing player satisfaction.

Responsibilities:
Identify and target optimal ad populations within our games to maximize revenue while maintaining a high-quality user experience.
Determine the best ad placements and formats, enhancing engagement without disrupting gameplay.
Monitor and optimize ad source performance to align with marketing efforts and maximize ROI.
Ensure ad strategies align with business goals and marketing campaigns, including synchronizing in-game advertising with external promotions.
Conduct A/B testing and analyze data to continuously refine ad monetization strategies.
Keep up-to-date with industry trends and ad technology advancements.
Work with product and design teams to integrate ads that complement game aesthetics and functionality.
Ensure compliance with legal standards and prioritize player privacy and data protection.

We are looking for a sharp and passionate Business Analyst to join our top-notch analytics team. Using your technical and analytical skills, your mission will be to tell the story behind the numbers, understand how players interact with our games, and leverage our data to propose new ideas that youll then see implemented.

Responsibilities:
Analyze large, complex data sets to solve business questions and be a data-oriented users behavior expert.
Plan, create & implement day-to-day events and promotions strategies based on users' behavior analysis.
Build automated dashboards and reports to facilitate company-wide awareness and understanding of key business metrics and players' experience.
Coordinate with designers and product teams to execute monthly events and promotions across all our game platforms.
Recommend new ways to optimize and maximize game revenues.

As a Game Operations Manager, you will have to operate our Backend Admin System and take part in related technical aspects of making ideas into reality while working closely with our Monetization, Art, Product & R&D departments to ensure the smooth running of all-new features, promotions, marketing events, live A/B tests, VIP special treatment and much more.

Responsibilities:
Operating monetization & product activities across multiple games through the company Back-End Admin system: setting up promotions, controlling game features, creating pricing configurations, segmentation, etc.
QA of the promotions/configurations/features.
Responsible for ensuring the smooth running of the Live Operations Calendar and AB Tests in the production environment throughout different time zones, games & platforms.
Work alongside with QA team to make sure new features are developed & released according to the planned vision & requirements.
Daily monitoring of ongoing operations.
Work closely with Monetization, Product, VIP, Art, R&D departments to make ideas into reality.

Responsibilities:

Implement and manage the annual compliance program, including training, updating policies and procedures, conducting gap analysis, etc.

Providing oversight and support to the identification, remediation, and resolution of financial crimes-related risk incidents.

Assist in building controls and procedures for new markets and products with the company Compliance officer.

Interact on a day-to-day basis with the Company departments (Customer experience, growth, operations, finance, sales, etc.) to ensure the implementation of compliance controls in the company and independently escalate & resolve compliance issues as they arise.

Serve as the point of contact with third parties such as banks, financial institutions, suppliers, etc. to promote compliance and business procedures.

Stay updated on relevant industry regulations, standards, and compliance requirements.

As a Compliance analyst you will:

Implement ongoing compliance controls (sampling cases, handling daily reports, investigate unusual users activity, monitoring third parties activity etc.).

Collecting, analyzing, and synthesizing data to achieve department objectives.

Interact on a day-to-day basis with the Company departments (Customer experience, growth, operations, finance, sales etc.) to ensure the implementation of compliance controls in the company and independently escalating & resolving compliance issues as they arise.

Assist in building controls and procedures for new markets and new products with the company Compliance officer.

Analyze customer data and case learnings to continuously improve the effectiveness of compliance and risk management programs.

Since we truly believe in the saying "Go big or go home" we're looking for an Ace, nothing less, to lead our global expansion.

This high-impact position requires a deep understanding of the business with creative and out-of-the-box thinking to drive growth and have a real impact on the company.

Responsibilities:
We are looking for a VP Partnerships Sales to lead our Global product (B2B) sales team, including developing and managing relationships with corporate clients, focusing on financial institutions, to drive sales and revenue.
The VP Partnership Sales Manager will play a critical role in expanding and driving quota achievement of our B2B product and sales team, by focusing on sales-qualified opportunities.
Build a sales development framework that aligns with the company's strategic direction, the industry best practices, and the conversion into active use.
Identify and onboard new clients and develop strategies to improve sales and revenue.
Building client loyalty and increasing retention.
The VP Partnership Sales reports to our Chief Business Officer and builds strong, collaborative relationships through the Sales, Marketing, Success, Legal, etc.
Team Management: Lead, mentor, and inspire a high-performing sales team. Set clear goals, provide regular feedback, and empower team members to excel in their roles.